Terms & Conditions

Privacy

Queenstown Highlights is committed to protecting your privacy online. We only use the information we collect about you through our online forms to reply to your messages, use your comments online (with your permission) and to confirm bookings. Please read below for more information.

What information do we collect? How do we use it?
When you fill in our online forms we collect your personal details for our own marketing purposes only.
We take every step necessary to ensure your personal information is kept safe.

Will Queenstown Highlights share the information it collects to outside parties?
Queenstown Highlights does not sell, trade, or rent your personal information to others.

Questions and Feedback
If you have any questions or feedback related to our Privacy Policy, please contact us.

Payments

All prices on the website are quoted and charged in New Zealand dollars and will appear on your bank or credit card statement as ScenicNz. We use a secure payment method audited and approved by our bank.

Cancellation policies:
Please contact as soon as possible to cancel or amend your trip.

• Queenstown Highlights, Queenstown Highlights Full Day, Queenstown Highlights in Spanish and Queenstown Highlights Combos:

'No shows' or cancellations within 48 hours of departure are non-refundable

Cancellations by Appellation Wine Tours

Due to weather or adverse weather conditions rafting may not be able to operate for safety reasons, an alternative trip, date or refund will be offered.